Impossible to play - voobly keep closing

 hernan_pierri


Join Date: 7 October 2024
Posts:3
Posted 5 July 2025 - 11:01 pm
Hi, i have been trying really hard to play but the client just closes while i am in game. I dont drop or anything, it just closes. So annoying.

I dont know what to do.
I tried to open ports but it did not work.

This is the latest result

tarting networking diagnostics...

Your local network port (UDP) is 16000. All game traffic is routed through this port. This can be changed in "Settings" -> "NAT Traversal".

Attempting to connect to 3 test servers. This will take around a minute to complete...

Received data from 'server 2' through port 19230 (this is your WAN or router port)
Received data from 'server 1' through port 19230 (this is your WAN or router port)
Received data from 'server 3' through port 19230 (this is your WAN or router port)
14 seconds left.
9 seconds left.
4 seconds left.

Test Result: Not Forwarded
Network Health: Warnings found but probably OK
Recommended Action: if you experience networking problems such fast proxy then port forwarding is recommended. The only port you need to forward is UDP port 16000 on Voobly you do NOT need the direct play ports 2300-2400 and 47624.
Details: You were able to receive traffic on the same port from all the servers, however, you were not able to receive data on the port configured in the Voobly client settings. It is recommended you forward this port in your router to the PC you use to play.

For help understanding this report or for more information go to http://www.voobly.com/pages/view/177#Network_Diagnostic_Tool.



thank you
Attachments:
voobly.txt (file size: 15.86 KB)
Ipconfig cvoobly.PNG (file size: 2.81 KB)
IP 16000.png (file size: 50.16 KB)

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 hernan_pierri


Join Date: 7 October 2024
Posts:3
Posted 6 July 2025 - 10:12 pm
+ windows defender allowing voobly...
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39320
Posted 7 July 2025 - 7:26 am
Could you please run tracert client.voobly.com in a Command Prompt window and paste the results here? Thanks. :)
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 hernan_pierri


Join Date: 7 October 2024
Posts:3
Posted 7 July 2025 - 7:49 pm
Hi, thank you for sparing time to help


Tracing route to client.voobly.com [51.161.107.177]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms 100.64.0.3
3 2 ms 2 ms 1 ms 172.16.255.10
4 2 ms 2 ms 2 ms 193.37.65.98
5 * * * Request timed out.
6 9 ms 9 ms 9 ms 172.16.255.16
7 * * * Request timed out.
8 12 ms 11 ms 11 ms [You must login to view link] [57.128.121.200]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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 +chris@voobly

Voobly Team


Join Date: 3 October 2007
Posts:39320
Posted 7 July 2025 - 8:00 pm
Hop 3 is the problem. We have a RFC1918 ip address in the traceroute that shouldn't be there. Your gateway in Hop 1 must be the only RFC1918 ip address -- otherwise DNAT / Port Forwarding won't work. Please call your ISP and ask them, why it's not possible to DNAT ports.


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