Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > Voobly crashes / drops
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When you are posting a complaint, try describing the issue at hand so that the person trying to help has a better understanding of your problem.
Your issue is completely unrelated to this thread.
Note for all: It is highly unlikely that you are still affected by this issue and therefore we encourage that you create a new thread about a disconnection problem along with detailed information to help us assist you better.
I have carefully analysed your attached logs and I can confidently conclude that you are unaffected by this issue. Based off the information on your logs, you were probably disconnected for one of the following reasons:
1. ISP issues (momentary or long term packet loss)
2. Firewall/ Antivirus conflict (less likely)
3. NAT-T issues (less likely however, would require a more detailed investigation)
Furthermore, your session times on average lasted between 2 to 7 hours on these attached logs which definitely asserts that you are not impacted by this issue in any way. Since its not clear on the frequency of your drops, and based off the information available on your logs, I will presume it's sporadic.
Recommended Solution (based on prima facie): Keep a ping window running to monitor your packet loss. If you notice abnormally high packet loss, try contacting your ISP (especially at the time of your disconnection). For further assistance, join the help lobby or feel free to PM me.
Im having some problems since the client was updated many weeks ago.
In fact, I have a launch delay of approximatively 1-2 min between the time the game is launched by voobly and the time the game is really launched by my pc.
I dont understand why, and when I try to launch the game independantly of voobly, thats the same.
I know that voobly can sometimes send mod or other updates to improve the game, but I have that problem since the technical service of voobly has tried to issue the crashing problem of other players.
May I re-install the game ?
in the last few days my game crash, this usualy happens later in game, after 15 mins of game time.
Files attached.
In the past this never happened.
Hope you can fix this issue with next update.
Tnx/brgds,
Damir
others continued