Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > AoE 2 HD : crash at start
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http://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
If you did not purchase the game from Steam, you should do that first.
I purchased the game on steam and I try to launch it on steam, but not "offline". Voobly still work perfectly though.
It is a part of the clean install guide.
Issue resolved, thread closed.