Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Voobly is not responding
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Please fix your bugs and demons and let the peace come.
Thanks!
Edit: hotfix was released. Can you let us know, if you still experience these crashes, plz? thank you
It will update automatically when you login/relogin to Voobly (i.e. if you are not already using the fix)
Side note: The issue prevails.
Side note: The issue prevails.
im getting the problem like every 20 minutes... how can i fix it too...
issues are being worked on, patience guys its a big update to 1.5
Please find your voobly folder (C:\Program Files (x86)\Voobly) and upload Voobly.txt, Voobly(1).txt etc. + minidump (1).dmp to this topic. this helps us finding the cause of the error. You'll have to click "Quick reply" before you type anything to see the upload options of the forum.
Side note: The issue prevails.
Good afternoon guys
I am also experiencing this problem.
I was able to play AoE 2 games yesterday in the NPL without any issues.
Unfortunately, as of today, I have not been able to successfully launch the Voobly game client
or play any games.
When I launch the game client it freezes, endlessly saying "Downloading Unknown Update"
I get these error messages too:
14:14:34 Application started
14:14:34 Loading 'gui.dll'...
14:14:34 Debug assert failed on line 21 of ../../common/core/platform.cpp.
Hope my post helps narrow down where the problem is occurring.
Solutions I have tried:
1. Uninstalling and reinstalling Voobly
However the issue still prevails.
Thanks for reading and good luck finding the fix
EDIT 1:
I can't seem to download the latest game client update either :/
I always get this message when I try to open the link to the "v2.2.5.38.exe" update:
"This site can’t be reached
update.voobly.com took too long to respond.
Go to http://voobly.com/
Search Google for update voobly updates
ERR_CONNECTION_TIMED_OUT"
My internet is perfectly fine by the way. I just can't seem to access the page of the latest update
EDIT 2
Time: 8/11/17 8:09PM
Resolved my issues by downloading the v2.2.5.38 update.
I had to use my phone to download the .exe file though haha, since my computer for some reason can't open the link to the update file without getting a google connection error.
I transferred the .exe file from my phone to my computer via usb/charging cord.
After doing so, I ran the update file in my computer and everything went back to normal.
ALL GOOD
This is so annoying where's chris elusive kitt mich tic fix this -.-
still being worked on people.
Please find your voobly folder (C:\Program Files (x86)\Voobly) and upload Voobly.txt, Voobly(1).txt etc. + minidump (1).dmp to this topic. this helps us finding the cause of the error. You'll have to click "Quick reply" before you type anything to see the upload options of the forum.