Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > I can not get into the NPL or Medieval Error 20000001
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I created my user today and it does not work when there are more than 700 users in both.
This morning I had 400 users and I was able to play normally
I would suggest, restarting your router and disconnecting all devices connected to it and then try logging into Voobly again. If you are still seeing the error window, just click reconnect and you should be able to connect in a couple of attempts.
If the problem persists, run a speedtest on [You must login to view link] (at the time of the problem) and then report the results in here.