Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Can not play AOE 2 conquerer in Win 10
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So I just created this account. and want to see if I can play multiplayer. When I go to watch games of others, I get this error "could not initialize the graphics system. make sure video card and drivers are compatible with direct draw"
I can run the expansion (on compatibility win SP2) but when I go to play skirmish. I press start it loads and shows something went wrong/ unexpected error like that and the game does not run.
How to solve, please.
Thank you.
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.
then use these settings in the game room: https://www.voobly.com/files/view/31695090/db4efrmhsw88gf2wefkakbmj9nqvfr7r/VGR8.png
ok