Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > HELP! Error Code 10000001
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Can someone help me? I recently installed voobly (was playing aoe2 on steam), but heard that in Voobly it works better, there also seems to be more people playing.
I installed it and tried playing some games, the games works awesome for around 5-15 minutes, but then I get disconected, I already tried like 5 games, and none of them worked.
I know that I dont lose connection because on the last one I was voice chatting perfectly fine while playing with a friend.
When running Network diagnostics tool it says the all tests passed.
I know there are some posts with the same error, but nothing seems to work, I even tried changing the default port...
Thanks,
if you have the steam version follow this tutorial for a good install: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch
you need to make sure your pc firewall allows voobly and the game through.
do the network diagnostic and game diagnostic and show here.
have you forwarded any ports on your router? what is running while you play at voobly?
whats the pc firewall and anti-virus?
Network Diagnostic
Im not using any antivirus, also added exception to the windows firewall.
The only thing that could make any interference is Skype, I might try closing it before playing, if nothing else works I will try to follow the clean instalation link you sent me.
this is my forward ports:
Im from Argentina, idk if people is having connection issues from the country, but who knows, maybe the info helps...
Thanks!