Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > The Conqueror Error
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An error was detected while the game started to initialize.
Please try again. If the game it still open please close it.
Make sure you have installed the latest updates for the game (you can check your version by lauching with the ant-cheat off).
If the problem persists try launching with the anti-cheat disabled.
Do you want to run game diagnostics tool now to check for game installation problems? **Running the diagnostic tool is strongly recommended!**
The game I bought recently to be able to play it since I previously had the pirate game and they did not want to give me support with Age of Empires II: Age of Kings, but now that I buy it the error appears in Age of Empires II: The Conqueror try to play
Non-DirectPlay game path is 'C Program Files\Microsoft Games\Age of Empires II'
Checking 'C:\Program Files\Microsoft Games\Age of Empires II\language_x1.dll' exists ...
Success!
Checking 'C:\Program Files\Microsoft Games\Age of Empires II\age2_x1\age2_x1.exe' exists ...
Success!
The path of voobly is 'c:\program files\voobly'
The game version is '1.0C-VLY'
Checking 'C:\Program Files\Microsoft Game\Age of Empires II\language_x1_p1.dll' exists ...
Success!
Checking DirectPlay libraries ...
Searching for dpwsockx.dll ...
Looking for dplayx.dll ...
'c:\windows\system32\dplayx.dll' size: 213504 bytes
DirectPlay Start Successful!
Analyzing Installed DirectPlay games ...
Age of Empires II
Age of Empires II - The Conquerors Expansion [found]
The game was found in the Direct Play registry!
DirectPlay thinks the game is installed in 'C:\Program Files\Microsoft Games\Age of Empires II'
The DirectPlay command line is 'lobby'
DirectPlay thinks the game exe is at 'C:\Program Files\Microsoft Games\Age of Empires II\Age2_X1\age2_x1.exe'
Verifying the existence of the file... Success!
DirectPlay thinks the language dll is at 'C:\Program Files\Microsoft Games\Age of Empires II\language_x1.dll
Verifying the existence of the file ... Success!
Parsing 'c:\program files\voobly\gamedata\AOC\age2_x1.exe'
Success!
Everything seems to work properly. DirectPlay is configured and the game was found on the hard drive. If you're still having trouble, try closing and opening the lobby or restarting your computer.
I see you already posted a thread with the diagnostic tool showing errors : https://www.voobly.com/forum/thread/331004 . You also have mentioned you bought it, which is great to keep it legal, following our Code of Conduct.
So my question is : Did you buy the original CD or the Age of Empires II HD from Steam?
If it's the original CD, I would recommend you to completely uninstall the game from the control panel, then follow this link : [You must login to view link]
If it's the Age2HD from Steam, follow this link : [You must login to view link]
Give me your feedback once done.
I see you already posted a thread with the diagnostic tool showing errors : https://www.voobly.com/forum/thread/331004 . You also have mentioned you bought it, which is great to keep it legal, following our Code of Conduct.
So my question is : Did you buy the original CD or the Age of Empires II HD from Steam?
If it's the original CD, I would recommend you to completely uninstall the game from the control panel, then follow this link : [You must login to view link]
If it's the Age2HD from Steam, follow this link : [You must login to view link]
Give me your feedback once done.
Hello again, I went where you told me but when you download the files they have the same name as "aok_patch" and I wanted to ask if it is the patch for "the conquerors" but with the name "aok"?
I forgot about the question, I used Original CD (when I made the previous post) but I bought the game again but Digital because of the error but after playing 7 games I think it plays after 3 days I missed the error that I put but Voobly said that goes perfectly
Yes indeed, you can proceed. Tell me if it works out after doing eventually a game diagnostic.
Can you do again a game diagnostic, copy/paste it here ? Also, be sure you're using our original installation, instead of the pirated one you downloaded from Internet.
That's a bit contradicting, isn't it ?
It would be better for everybody if you explain honestly your situation. To sum it up, if you still own the pirated game, we don't provide any support about it, and you might face problems like this one using that version. I would highly recommend you to buy the original CD (available on multiple platforms like Amazon etc.) or the Age of Empires II HD available on Steam. You can use it legally on Voobly with the compatibility patch we have made available for that purpose.
I hope you understand my message.
It would be better for everybody if you explain honestly your situation. To sum it up, if you still own the pirated game, we don't provide any support about it, and you might face problems like this one using that version. I would highly recommend you to buy the original CD (available on multiple platforms like Amazon etc.) or the Age of Empires II HD available on Steam. You can use it legally on Voobly with the compatibility patch we have made available for that purpose.
I hope you understand my message.
If I understand perfectly but the game that throws me error is the same, I have the original cd that I bought several years ago, this has happened to me before but I stopped playing because I did not know how to solve it and now that I want to play it I want a solution
To try to solve it, download a pirate one but it stopped working after a while 1 day I think
This is the issue, you must go buy an original copy of the game. We understand you had it several years ago but you must now rebuy the game in order to play here on Voobly.
Correct. You must buy the game in order to play. Sorry for the inconvenience.