Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > fp issue
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actually i am using vpnstein as my isp is blocking my ports , and everything is working fine with vpnstein i am playing peacefully for long time but a small issue in it, whole voobly that means entire people in voobly is connecting to me and i never faced fp issue but only one player YO_SS this single person in the entire voobly is not connecting to me he is FP with me not sure what's the issue can you guys please look into it or give any resolution or any tips regarding this?
Anyway, we cannot provide support for any VPN providers.
Let's start with the following: I need the results of both, the network and the game diagnostics.
as i said with vpn entire voobly all players are connecting except YO_SS
in india most of the isp do block the ports and force us to purchase static ip for more revenue ,
but with vpnstein everything is working fine but only one issue and that is YO_SS , not sure what maybe the issue
it was working fine until my ISP made a change in their security policy and then they banned many ports for dynamic ip and while i reached their customer support i came to know that they will open port only for static ip thats why i went for a substitution of vpnstein and it is working fine for everyone in voobly but only for YO_SS