Community Forums > Voobly Support and Game Complaints Support > Game related Problems and Questions > PLEASE HELP !!!! OUT OF SYNC 7 OUT OF 10 GAMES
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please some one help me - my internet is perfect , something wrong with computer ????
does the game run to a conclusion if you play completely off of voobly? in game are you seeing a turtle or red ball?
remove all temp files from here: C:\Program Files\Microsoft Games\Age of Empires II\SaveGame\Multi
or
C:\Program Files[86]\Microsoft Games\Age of Empires II\SaveGame\Multi
Have you installed before any offline mod? If yes I recommend remove it and maybe a game reinstall is needed:
https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
Also a note, if your game is pirated or from an illegal copy, it can be corrupted and can cause this problem. If you have that, then you need to get a valid copy of the game.
Example:
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I would never help you after reading what you write on other people's walls
Nothing got better , .... maybe i should buy a new computer ?
Note ; I never got the turtle or the red ball at any of my 3k games...
Merry Christmas to everyone !
so you have donr this?: https://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
did you try playing afainst the pc with the A1 completely off of voobly to see if any problems?