Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Banned ip or just ISP issue?
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But when I move to another Internet connection, such as mobile hotspot, also voobly.com works like a charm. Could my IP be banned by Voobly or is it likely a ISP issue?
(I am writing this using the internet connection from my phone)
Please let me know if you need additional information.
Br,
Night_Sirk
Moved to tech support.
Repeat the steps above with client.voobly.com. Now take a screenshot of both and upload here. Thank you.
Please let me know if you need additional information.
Apparently I am not banned, but there are some other connection issues.
Still waiting for reply. Looking forward to playing!
Br,
Night_Sirk
Please let me know if you need additional information.
Which of the web sites below are working?
http://support.voobly.com
http://vtech.voobly.com
http://www.voobly.com
Can you please give us the output of: Start > Type "cmd" > Click "Command Prompt" > type "tracert www.voobly.com" and hit Enter.
Repeat the steps above with client.voobly.com. Now take a screenshot of both and upload here. Thank you.
[You must login to view link]
Here you go, idk how to attach files here
http://support.voobly.com
http://vtech.voobly.com
http://www.voobly.com
The last one definitely did not work earlier, but now it seems fixed (?).
Not sure if you did anything, but a thanks I guess is in order!